A common message you might see when trying to buy something on Amazon is “payment revision needed.” What exactly does it mean when you see the message “payment revision needed”?
When you see the Amazon Payment Revision Needed notification, it means that your payment was declined. In which case, you have to identify why and how it happened. That way, you’ll be able to address it and complete the transaction.
The Amazon Payment Revision Needed message appears for the following 7 possible reasons:
- Incorrectly Typed Credit or Debit Card Details
- Invalid Credit or Debit Card Details
- Bank Is Offline
- Technical Issues Between Amazon and Your Bank
- Blocked Credit or Debit Card
- Wi-Fi Issues
- Accidentally Logged Out Amazon Account
Read on to learn more about why you’re receiving the “payment revision needed” notification and how to fix it.
Amazon “Payment Revision Needed” Reasons
If you receive the notification “Payment Revision Needed,” it means that Amazon declined your payment. There are several reasons why this happens.
In this section, I will also offer suggestions on how to address each issue.
1. Incorrectly Typed Credit or Debit Card Details
If you typed your credit or debit card details incorrectly, Amazon would automatically decline your payment. The payment facility used by Amazon immediately identifies these discrepancies.
So, if you encounter a declined payment, you can try typing your card details once again. This time, do it cautiously. Remember that getting a single digit wrong is all it takes to get a declined payment.
2. Invalid Credit or Debit Card Details
Assuming that you were careful in typing your credit or debit card details. But still, the message “Payment Revision Needed” appears. It’s possible that your card details are not updated.
Check your card’s expiry date. It may have already expired, and you overlooked this. In which case, you can’t use it to buy Amazon products. In fact, you can’t use it in any online or physical stores anymore.
Aside from the expiry date, check if your bank or credit card issuer has any announcement about card replacement. You may have ignored a message they sent you months ago about upgrading your card’s microchip.
If you encounter this, you have to coordinate with your bank or credit card issuer. Ask for card replacement so you can proceed with your Amazon purchases. Also, if you have another credit or debit card, you can try using it instead.
It’s also possible that there are discrepancies with the details you typed against the existing details saved in your Amazon account. For instance, the address and contact number you typed on the Amazon payment page are not the same as those currently saved in your Amazon account. In this case, even if you try using a different card, Amazon will keep on declining your payment.
3. Bank Is Offline
There are times when the bank experiences an outage. This means that the bank’s head office and all its branches are offline. This sometimes happens when banks conduct major system maintenance or upgrades. In which case, it’s possible to affect your Amazon payment.
If you encounter this, try using a card from another bank or credit card issuer.
4. Technical Issues Between Amazon and Your Bank
Your bank or credit card issuer conducts system maintenance or upgrades from time to time. You have probably noticed that you can do other online transactions except Amazon transactions or vice versa.
This technical issue prevents you from purchasing the product you want. In which case, you can try another credit or debit card. If not, you can wait until they complete the system maintenance.
5. Blocked Credit or Debit Card
Your credit card can work well this very minute, then gets declined the next minute. Your credit card can work well this very minute, then gets declined the next minute. Perhaps, you have already reached your credit limit. Your credit card issuer automatically blocks your succeeding transactions.
If this happens to you, you have to coordinate with your credit card issuer. Pay your outstanding balance so you can use your card once again. If you’re sure that you have a good credit history, you can try requesting a higher credit limit too.
For debit cards, you may have also reached your maximum allowable withdrawals for the day. In which case, your bank automatically blocks your transactions. You can try completing the process after 24 hours when you’re once again allowed to use your card.
It’s also possible that your debit card already has insufficient funds. If this happens, you have to deposit funds in your account to use it again. Also, depositing sufficient funds will prevent you from having a closed bank account.
6. Wi-fi Issues
If you have issues with your Wi-Fi, this can affect your Amazon payment too. For instance, an intermittent Wi-Fi signal can result in an incomplete transaction. You may have already typed in your credit or debit card details. But it seems that the payment confirmation is taking so long. Then, the notification you receive states, “Payment Revision Needed.”
In case you encounter this, you have to repeat the process all over again. But, this time, make sure that you have a strong Wi-Fi signal.
7. Accidentally Logged Out Amazon Account
Sometimes, accidentally logging out of your Amazon account happens. There are also times when you get to refresh the page unintentionally. This typically happens while waiting for your payment confirmation. Unfortunately, an accidentally interrupted payment process results in a failed transaction.
To avoid this, consciously wait for the payment confirmation. Don’t do anything else on your computer or your mobile phone until you have completed your purchase. Otherwise, you will have to repeat the payment process all over again.
Again, what is the Amazon payment revision needed message? The Amazon Payment Revision Needed message means that your bank declined your payment, and the transaction was incomplete. You may have changed your card on file or accidentally interrupted the process during payment. You may have closed, refreshed, or pressed the backspace button while the transaction was ongoing.
How to Retry a Declined Amazon Payment
If you got a “Payment Revision Needed” message and want to retry a declined payment, the first step is to access your Amazon account and go to “Your Order.”
From that Amazon page, you can try several payment methods, which include the following:
- Change Payment Method Per Transaction
- Use Another Payment Method for All Succeeding Transactions
- Retry Payment Method
1. Change Payment Method Per Transaction
It is possible to change the payment method for only one transaction. Then, you can use your original payment method for all the other transactions.
To do this, click “Change Payment Method” next to the order that you intend to modify. Then, follow the next instructions until you have completed your payment.
2. Use Another Payment Method for All Succeeding Transactions
You can add another payment method to your Amazon account. So if you have other credit or debit cards, you can save the details there. That way, if Amazon declines your primary payment method, you can use another one. You don’t have to type the details anymore.
Adding a secondary payment method is the same as how you did it the first time. Type in the details of another credit or debit card, and then click “Confirm.”
Make sure to input correct details. Otherwise, you’ll end up having a declined payment. The last thing you want to happen is encountering the message “Payment Revision Needed” once again.
3. Retry Payment Method
If you are sure that there’s no problem with your credit or debit card, you can try paying again using the same payment method. To do this, click “Retry Payment Method,” which you will see next to the order details.
In case Amazon still declines your payment, you may retry in a few minutes. You can also retry after 24 hours. If your bank or Amazon is having technical issues, there’s nothing else you can do but delay the transaction.
What to Do If Amazon Keeps on Declining Payment
Let’s say you have already updated or retried your payment method. But still, Amazon keeps on declining your payment. There are several things you can do to address it:
1. Revisit Amazon’s Payment Policies
You can revisit Amazon’s payment policies. Check if there’s something you’re not doing correctly that prevents you from completing transactions.
2. Contact Your Bank
It’s also possible that the issue is not with Amazon. But, instead, the issue might be with your bank. You can confirm this by contacting your bank or its Customer Service team. Narrate what you encounter every time you make an Amazon order.
3. Try Using the Same Payment Method Outside Amazon
You can also try using the same payment method with your online purchases outside Amazon. If the transaction fails, it means the issue is real with your bank or credit card issuer.
Accepted Amazon Payment Methods
Let’s first take a look at the different payment methods accepted by Amazon. These include the following:
- Credit or Debit Cards
- Prepaid Gift Cards
- Linked Bank Account
- Gift Voucher
- Store Card
- Amazon Pay
- Amazon PayCode
With any of these payment methods, you can still get the message on Amazon “Payment Revision Needed.” If you see this message, it could be because you changed your card on file or accidentally interrupted the process during payment:
1. Credit or Debit Card
Amazon accepts both credit and debit cards. If you have a Mastercard, Visa, American Express, Discover, JCB, or Diners Club card, you can use any of these.
The Amazon Rewards Visa Signature Card is also accepted. It even allows you to earn money back or get discounts on Amazon products.
There are, however, circumstances wherein payment methods are limited to Visa and Mastercard credit cards. In which case, you will be notified about it upon checkout.
2. Prepaid Gift Cards
Credit card companies such as American Express, Visa, and MasterCard issue Prepaid Gift Cards to customers. This is an acceptable payment method when buying Amazon products.
3. Linked Bank Account
You can link your bank account to your Amazon account. That way, every time you buy an item, the amount will automatically be deducted from your bank account. That way, you don’t have to type your bank account details every time you purchase.
When linking your account, you need to type personal information. This includes your bank account details, contact details, and a valid identification card number.
4. Gift Voucher
Amazon gift vouchers are accepted too. All you have to do is to upload the voucher number to your Amazon account. Your latest balance will then reflect so that you can use it on your next purchase.
5. Store Card
The Amazon Prime Store Card is a credit card exclusively for Amazon shoppers. When you use this, you’ll get 5% money back for every transaction.
This store card works basically like any other traditional credit card. Similarly, the Amazon store card also charges credit card fees.
6. Amazon Pay
Amazon Pay is another payment method that you can use when buying Amazon products. Several online merchants outside of Amazon also accept Amazon Pay.
7. Amazon PayCode
Amazon ties up with Western Union for this type of payment method. This is typically used by customers using another currency or those not living in the United States.
To use this, customers need to select an item to buy on Amazon. Each transaction generates a PayCode, which customers have to present to Western Union along with their payment.
They have to complete the transaction within 48 hours. Otherwise, Amazon will cancel it.
Conclusion – Payment Revision Needed
When the Amazon Payment Revision Needed notification appears, it means that your payment was declined. When this happens, you have to identify the reason for getting declined. Fix the issue right away to complete the transaction process.
To reiterate, here are the possible reasons why Amazon declines your payment:
- Incorrectly Typed Credit or Debit Card Details
- Invalid Credit or Debit Card Details
- Bank Is Offline
- Technical Issues Between Amazon and Your Bank
- Blocked Credit or Debit Card
- Wi-Fi Issues
- Accidentally Logged Out Amazon Account
There are different ways of resolving this issue. You can retry the same payment method or use another payment method if you want. If not, you can contact Amazon, your bank, or your credit card issuer to seek assistance.
The bottom line is, you have to identify the reason for encountering the message “Payment Revision Needed.” Doing so will help you decide the best way to solve the issue.